Asking the Right Questions-Human Factors Considerations for Telemedicine Design.
Document Type
Article
Publication Date
8-29-2020
Identifier
DOI: 10.1007/s11882-020-00965-x; PMCID: PMC7456356
Abstract
PURPOSE OF REVIEW: The goal of this paper was to provide a narrative review of human factors considerations for telemedicine. It also sought to provide readers a foundation of human factors thinking and methods that could be employed within their own practice.
RECENT FINDINGS: There are only a handful of articles that discuss the importance of user-centered design and human factors principles in relation to telemedicine systems. Most articles come to the conclusion that design flaws could have been avoided by involving stakeholders in the design and implementation of telemedicine. However, many of them lack the guidance for those who find themselves having to choose, implement, or use unwieldy systems. With this in mind, this paper provides a series of human factors principles, real-world questions, methods, and resources for those who may find themselves considering, implementing, sustaining, or using telemedicine in their own healthcare settings.
Journal Title
Current allergy and asthma reports
Volume
20
Issue
11
First Page
66
Last Page
66
Keywords
Design; Human factors; Telemedicine; User experience; User interface.
Recommended Citation
Fouquet SD, Miranda AT. Asking the Right Questions-Human Factors Considerations for Telemedicine Design. Curr Allergy Asthma Rep. 2020;20(11):66. Published 2020 Aug 29. doi:10.1007/s11882-020-00965-x
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