Using a Standardized Admission Handoff (I-PASS) to Improve Communication Between Pediatric Urgent Care and Inpatient Providers

Authors

Amanda Nedved, Children's Mercy HospitalFollow
Kathleen Berg, Children's Mercy HospitalFollow
Amanda Montalbano, Children's Mercy HospitalFollow

Publication Date

10-2019

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Abstract

Ineffective hand-off communication is recognized as a critical patient safety problem in health care. A pre-interventions survey of pediatric urgent care providers and pediatric hospitalists demonstrated an opportunity for improvement of communication during admission handoffs.

Standardized handoffs improve communication without impeding provider workflow. We learned that subjective terms for illness severity ("stable," "watcher," and "unstable") did not translate well from urgent care to inpatient. We are planning on implementing an objective standardized tool (PEWS) to improve the communication of illness severity. We have also updated the I-PASS visual aid based on feedback.

MeSH Keywords

Patient Handoff; Ambulatory Care; Hospitals, Pediatric; Quality Improvement

Keywords

I-PASS; PEWS; Urgent Care

Disciplines

Pediatrics

Recommended Citation

Nedved, Amanda; Berg, Kathleen; and Montalbano, Amanda, "Using a Standardized Admission Handoff (I-PASS) to Improve Communication Between Pediatric Urgent Care and Inpatient Providers" (2019). Posters. 140.
https://scholarlyexchange.childrensmercy.org/posters/140